Store

 

EcoFlow DELTA Max 2000 + 2x 160W Solar Panel

SKU DELTAMax2000US162
$2 999.00
In stock
1
Product Details

FREE SHIPPING WITH EVERY ORDER


Description

Home emergency power DELTA Max expands up to 6kWh with smart extra batteries, keeping your home powered on in any emergency.

Rapid dual charging Charge up from 0-80% in 65 minutes. Or get up to 3400W speeds by combining AC charging and the EcoFlow Smart Generator.

Power multiple devices Looking for something to power heavy-duty devices like your fridge and dryer? With X-Boost, DELTA Max handles devices up to 3400W with ease.

Portable solar generator Stay powered on no matter what. DELTA Max connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds.


Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment to P.O. boxes or APO/FPO addresses

ecoflow.com ships to addresses within the U.S., some of U.S. Territories (Please consult support@ecoflow.com before ordering), and does not ship to P.O. Box and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Most EcoFlow packages are shipped via UPS or FedEx. You could contact FedEx: 1(800) 463-3339 or UPS Domestic: 1-888-742-5877 for further shipping information. The estimated delivery time is 7-10 business days.

Damages

Ecoflow.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 20 days at support@ecoflow.com.

International Shipping Policy

We currently do not ship outside the U.S, please visit our other sites by selecting countries.



Return & Refund Policy

Manufacturers, suppliers, or publishers, other than ecoflow.com, may provide their own policies to you. Please contact them for further information. Please note that return and refund policy may vary according to local laws and regulations.

Cancellation

Customers can request a full refund within 24 hours after placing an order on ecoflow.com. Please note that we will charge a transaction fee if you apply for the refund after 24 hours and before delivery (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users). Orders purchased after 30 days could not be cancelled.

Return

Please contact support@ecoflow.com for assistance. We will help you create a return label and process your refund after receiving your returned items.

For the return of US orders, we'll charge the transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) + shipping cost. For quality issues, we will give you the full refund or one-time free replacement after you receive the goods.

Refund

After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@ecoflow.com.

Return Shipping Cost

We will charge you the shipping fee under these circumstances:

  • If you cancel your order over 24 hours and within 30 days without any reasons, we'll charge the transaction fee (2.6% for credit card users, 3.6% for paypal users) + shipping cost.
  • Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
  • Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
  • Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

Product Shiping Cost
DELTA $65
RIVER 370 $40
RIVER $30
RIVER Extra Battery $15
RIVER Max $35
RIVER Pro $35
RIVER Pro Extra Battery $35
DELTA Max $70
DELTA Pro $90
RIVER Plus $30
RIVER Max Plus $35
110W/160W Solar Panel
$40
400W Solar Panel $70
Other Products $16

Warranty Policy

Manufactures, suppliers, or publishers, other than ecoflow.com, may provide their own warranties to you. Please contact them for further information. Please note that warranty period may vary according to local laws and regulations. Some countries, states and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state or by province or by country.

DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

All EcoFlow products purchased on ecoflow.com come with a limited warranty (“warranty”) as set out below. BY USING ECOFLOW PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

We provide a limited warranty for purchases on ecoflow.com. The warranty period is measured starting on the date the original consumer purchaser received the products.

Warranty Timeline

Item Warranty Period (Months)
R600
R600 Max
R600 Pro
EF-1500*
36
DELTA
DELTA mini
DELTA Max
DELTA Pro
DELTA Max Smart Extra Battery
DELTA Pro Smart Extra Battery
24
RIVER
RIVER Max
RIVER Pro
RIVER Extra Battery
RIVER Pro Extra Battery
24
RIVER 370
RIVER 412
RIVER 500
18
Solar Panel:
400W
160W
110W
85W
60W
50W
21W
12
River Bank
Rapid Power Bank
Rapid Plus Power Bank
12
Cables
Chargers (inside the package/sold separately)
12

*For RIVER series Kickstarter backers, EcoFlow offers 36 months warranty.

**For DELTA Kickstarter backers, EcoFlow offers an exclusive lifetime battery warranty. Kickstarter backers will need to cover the freight fees if the batteries need to be replaced.

Exclusions and Limitations

This warranty does not apply:

· Non-quality related issues;

· Items purchased from unauthorized resellers;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

· Lost or stolen products;

· Free products.

Cross-Regional After-Sales Service

· Ecoflow does not provide global warranty with respect to products, and warranty service can only be obtained at a designated EcoFlow repair center.

· To repair the product in a EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay the service. For more details, please contact EcoFlow Support.)

· Cross-regional replacement service is not available for different versions of the same product.

· The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred due to cross-regional repair, regardless of whether it is the warranty repair service or paid repair service provided.

Valid Proof of Purchase

  • Order number of purchases made through ecoflow.com;
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price and sales channel.

Most of our products have an over 12-month warranty. Because most shipping information cannot be found online after 6 months the transport ends (if the original purchaser can’t find it online), the warranty period is measured starting on the date of purchase by the original consumer purchaser. We will extend the warranty period for you by one month.

How to claim your warranty?

Step 1

Claim your warranty on ecolfow.com : https://ecoflow.com/apps/product-registration

(Find Your Product's Serial Number: https://ecoflow.com/apps/product-registration?serialNumber=true)

Step 2

Contact EcoFlow Customer Service Team at support@ecoflow.com or +1 (800)-368-8604.

Attach a short video to show the issues.

Step 3

While the Customer Service Representative processes the claim, you will receive a Return Material Authorization (RMA) form.

If your item is eligible for EcoFlow Warranty Policy, you will received a prepaid shipping label*. Please follow the instructions on how to properly package and return the item safely. Please follow the instructions above before you ship out the products.

*Please note that we can only provide prepaid return shipping labels for return packages in the U.S. and Europe. For return in other countries and areas, please contact our Customer Service Team at support@ecoflow.com for more details.

**Instruction on how to properly package and return the item safely.

Step 4

EcoFlow will proceed with replacement 15 business days* after confirming that the defective item is received at our warehouse. The final resolution is subject to the availability of the replacement items.

All replacement items will follow the same warranty time frame of the original defective item or 3 months after being replaced, whichever is later.

*Please note that we can only provide prepaid return shipping labels for return packages in the U.S. and Europe. For return in other countries and areas, please contact our Customer Service Team at support@ecoflow.com for more details.

*Please note that delivery is subject to changes caused by force majeure.

Save this product for later